Privacy policy
At Bliss Boutique Hotel, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book a stay, or interact with us in other ways.
1. Information We Collect
We may collect personal information that you provide directly to us when making a reservation, subscribing to our newsletter, or filling out forms on our website. This may include:
Personal Identification Information: Name, email address, phone number, and payment information.
Booking Information: Reservation dates, preferences, and guest requirements.
Technical Data: IP address, browser type, and device information when accessing our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and confirm bookings and reservations.
To communicate with you about your stay and other related services.
To send promotional content, news, and updates if you have opted-in to receive such information.
To improve our website, services, and customer experience.
To comply with legal and regulatory requirements.
3. Data Sharing and Disclosure
We will not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the purpose of fulfilling our services, such as:
Service Providers: Including payment processors, booking systems, and other service providers.
Legal Compliance: When required by law, we may disclose your information to comply with legal obligations.
4. Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, use, or disclosure.
5. Cookies
Our website uses cookies to enhance user experience, analyze site performance, and personalize content. You may control the use of cookies through your browser settings.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us at info@blissboutiquehotel.co.za.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Bliss Boutique Hotel
info@blissboutiquehotel.co.za
+27 21 551 0441
25 Albus Drive, Sunset Beach, 8005 Cape Town, South Africa
